I love everything about my windows EXCEPT the COLOR. My dissatisfaction with the sale rep is her failure to listen. Cannot recommend her. I told her I did not want the appearance of my home to change, wanted it to look EXACTLY as it did with my original windows that were WHITE . I have WHITE exterior trim & interior trim. YET, she insisted we look at the color palette to choose a color. I kept saying I want WHITE but she pressured me into choosing canvass stating I would not see a difference. Lie. So now, every time I look at my windows, I feel regret, disappointed that something as simple as choosing a color was turned into conflict as she sat in my home. I regret allowing her to pursuade me into what I did not want. I should have just told her to leave. I should have called & changed the color . I should not have had to do any of that. Even the installation supervisor asked if I intended to chsnge my colir scheme. I said no I wanted my appearance to remain the same. He stated he wondered why I was putting canvass windows in my home when in & out trim is white. Shoukd have had a male salesperson as he would not try to be my color designer!!!!! I survived stage 4 cancer & used money left from my cancer policy to put a positive spin on a negative situation for it to be diminished with this dissatisfaction, disappointment. The installation crew was top notch, professional, personable & impressive. Shawn, John, Elijah & Jason never made me feel uncomfortable. They work efficiently and completed the job in 6 hours. Exceeded my expectations. GREAT team. Left the inside & outside clean.
I especially liked that the manager came out to check on progress.
Despite the problem with one patio door not manufactured correctly we were well satisifed with the installation of the patio doors. Follow up on the replacement door was well handled and scheduled very quickly.
We decided on replacing our front windows in Sept. We got In touch with Renewal by Anderson and meet with the sales person. We talked about what we needed and placed our order. T job wav finished by Thanksgiving. Every thing happened in the time frame they gave us. They kept us informed of which step our windows were in until installation day. The guys came out and were very courteous. They worked all day installing our windows and they look great. We are so happy with them. Many, many complements on how good they look with the house. I would recommend Renewal by Anderson Windows to anybody.They are a professional company and do professional work. We are very happy with our windows.
I am very happy with my new double-pane windows, they are pretty and strong, so I feel more secure.
The windows look great & have reduced the cold & heat. the workmen were very nice & courtise.
Professional installers, finished install in a timely manner, cleaned up areas fairly well, came back and painted window sills, which wasn't expected
The windows are wonderful. There are no drafts around the windows. Our house is warmer and the heat cycles off quickly. The men who installed the windows were here on time and completed the install quickly. They were polite and answered all my questions. They cleaned up the job site before they left. We are so pleased and tell all our friends about renewal by Anderson. Thank you for the quality product and installation.
The french doors are beautiful. They are what our new home needed to accent its beauty. I highly recommend Renewal by Anderson. Their team was professional and courteous.
I was impressed with the professionalism of the installers. They were courteous and polite. The work they did was top notch.